Extraordinary Hearts and Minds
Communication Courses for Health and Social Care Organisations
Exceptional Presentations for the Care Sector
This course is designed to:
- Increase the quality and consistency of communication in your organisation both internally and externally.
- Provide support and communication training to your organisation following recommendations from the Care Quality Commission, Care Inspectorate or the Regulation and Quality Improvement Authority.
- Retain staff, allowing you to invest time and money into innovative, front-line operations.
- Provide individuals (leaders) with confident, persuasive, and influential communication and presentation skills.
- Improve the quality of care to those you support and their families.
Learning Outcomes:
- Finding my unique presentation style.
- Why my nerves are my greatest asset.
- How I start to prepare – Starting with the end in mind.
- Why my presentation is a performance.
- How I narrate my story with empathy and authenticity.
- What my body language is communicating.
- Brevity and focus during my presentation.
- How I control their questions (and my answers).
- How I illustrate my presentation with the ubiquitous PowerPoint.
- Respecting my audience, trusting my abilities.
Why This Experience is for You:
- This is not a lecture. This is an interactive session where open and honest discussion is encouraged.
- No role-playing. There are opportunities to participate in practical, informative group activities and discussions.
- The session considers your individual professional development requirements at an intermediate or advanced level, in small groups over an agreed duration which meets your organisational needs.
- This session is followed by a number of coaching calls to support learning and subsequent individual and organisational development.
- Your host for the session is a Broadcaster, Presenter and Organisational Leader with over three decades of experience and is now an Outreach Support Practitioner, providing support and care for individuals living with a range of complex needs.
